As a part of our Spotlight
on Luxury Travel Providers series, we were honored to interview Jodi
Masterson, Director of Sales and Marketing for The Augustine, Prague.
Comprised of seven buildings with historical and cultural
significance, The Augustine, Prague transports visitors back in time to a place
where rich heritage comes to life around every corner. Each room offers a
stunning view of the Prague Castle, Malá Strana, The St. Thomas Church, or the
serine monastery courtyards, providing visitors with a holistic look at
Prague’s most charming elements.
In this interview, Jodi paints a wonderful picture of what
it’s like to stay at The Augustine in beautiful Prague.
See
below for the interview:
1. How
does the location of The Augustine play a role in the experience travelers have
while visiting?
Location is vital. The Augustine is centrally located in the
heart of Prague and very close to the Charles Bridge, Prague Castle and the Old
Town Square, making the hotel an ideal choice for travelers.
2. What makes The Augustine completely unique from other hotels in Prague?
The Augustine is a development of seven historical
buildings and is the quintessence of Prague’s history, character, and
beauty. All of the rooms feature a range of decorative accessories inspired by
early 20th-century Czech cubism, many of which are reproductions
from Czech design specialist Modernista, including timber chairs by Pavel Janak
and chaise-lounges in some of the larger rooms by Adolf Loos. The hotel also
boasts fantastic outdoor spaces creating resort feel while still being in the
middle of a capital city.
3. The hotel was constructed using various historical buildings, significant works of art, and the ultimate vision of luxury. Describe the type of ambiance visitors witness when they step into the hotel. How does this ambiance play a significant role in their vacation?
As described above, while being very centrally located, the
hotel’s location offers a calm oasis once our guests enter the hotel. All of
the staff members are geared to service our guests’ every wish, ensuring they
have the most memorable experience while they are staying at the
hotel. In addition, the hotel is adjacent to a working monastery, so if
anyone wants to seek solace, they are able to sit in the Monastery Gardens and
speak to one of the six monks for spiritual guidance.
4. The Augustine is comprised of 101 luxury rooms and is known for superior service. Many visitors might fear that their personal needs and preferences won’t be catered to while staying at an accommodation with 101 rooms. How does the hotel ensure that visitors have a personalized experience?
The Rocco Forte Collection philosophy is to never have a
hotel which has too many rooms, so we are always able to give our guests the
highest levels of service they expect when staying in our hotels. We have
the right number of staff with the right levels of international experience, so
they are able to give a personal experience. We have a system where we can
profile our guests’ needs and expectations so we can deliver to them,
especially if they have stayed in one Rocco Forte hotel previously. We can
detail their likes and dislikes so when they arrive we know exactly what they
are looking for—this is very important for the guests experience.
5. Is there anything else you’d like to add?
There are many unique features your guests can experience
while staying at The Augustine, including sampling the St. Thomas Beer, which
the monks used to brew for hundreds of years, and since the hotel is adjacent
to a working Monastery, we are able to organize private guided tours of the
Monastery, which culminates at their library with books that date back to the
13th-century. The Monastery is NOT open to the general public
and is only available to The Augustine guests and offers a truly unique
experience while staying at the hotel.
About
The Augustine, Prague:
Contact
me for more information on planning your trip to Prague.
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